HK Traders (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our CCTV camera products and related services. By accessing our website or using our services, you consent to the practices described in this policy.
1. Information We Collect
a. Personal Information: We may collect personal information that you voluntarily provide to us when you register on the website, make a purchase, subscribe to our newsletter, or communicate with us. This information may include your name, email address, phone number, mailing address, and payment details.
b. Non-Personal Information: We may collect non-personal information about you whenever you interact with our website. This information may include your browser type, IP address, the type of device you use, and other technical information.
c. Cookies and Tracking Technologies: Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us understand how you use our website. You can choose to disable cookies through your browser settings, but doing so may affect the functionality of our website.
2. How We Use Your Information
We use the information we collect for various purposes, including:
a. To Provide and Improve Our Services: We use your information to process your orders, deliver products, and provide customer support. We may also use your information to improve our website, products, and services.
b. To Communicate with You: We may use your personal information to send you updates, promotional materials, and other information related to our products and services. You can opt-out of receiving promotional emails by following the unsubscribe instructions included in those emails.
c. To Process Payments: We use your payment information to process transactions and ensure the secure processing of your purchases.
d. To Analyze and Improve: We use non-personal information to analyze website traffic, understand user behavior, and improve our website’s performance and user experience.
3. Sharing Your Information
a. Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These third parties are contractually obligated to protect your information and may not use it for any other purpose.
b. Legal Requirements: We may disclose your information if required by law or in response to a legal process, such as a subpoena or court order. We may also disclose your information to protect our rights, property, or safety, or that of our customers or others.
c. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
4. Security of Your Information
We take the security of your information seriously and implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
5. Your Rights and Choices
a. Access and Update: You have the right to access and update your personal information at any time. You can do this by logging into your account on our website or by contacting us directly.
b. Opt-Out: You have the right to opt-out of receiving promotional communications from us. You can do this by following the unsubscribe instructions in our emails or by contacting us directly.
c. Data Deletion: You may request the deletion of your personal information by contacting us. We will make reasonable efforts to comply with your request, subject to legal and contractual obligations.
6. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the “Last Updated” date. Your continued use of our website and services after any changes constitute your acceptance of the updated policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: