HK Traders (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including the purchase of our CCTV cameras and security products. By accessing our website or using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
a. Personal Information:
We may collect personal information that you provide directly to us, such as your name, email address, phone number, billing and shipping address, and payment details. This information is collected when you make a purchase, subscribe to our newsletter, or contact us for customer support.
b. Non-Personal Information:
We may also collect non-personal information about your visit, including your IP address, browser type, device information, and browsing behavior. This information helps us understand how you use our website and improve our services.
c. Cookies and Tracking Technologies:
Our website may use cookies and similar technologies to enhance your experience. Cookies are small data files stored on your device that help us remember your preferences and track your interactions with our website. You can control the use of cookies through your browser settings.
2. How We Use Your Information
a. To Provide and Improve Our Services:
We use your personal information to process orders, deliver products, and provide customer support. We may also use your information to improve our website, products, and services.
b. To Communicate with You:
We may use your information to send you updates, promotional offers, and other communications related to our products and services. You can opt out of receiving these communications at any time.
c. To Ensure Security:
We use your information to protect our website and services from fraud, unauthorized access, and other security threats.
3. Sharing Your Information
a. Third-Party Service Providers:
We may share your information with third-party service providers who assist us with payment processing, order fulfillment, and other business operations. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
b. Legal Compliance:
We may disclose your information if required by law or in response to a legal process, such as a court order or subpoena.
c. Business Transfers:
In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
5. Your Choices and Rights
a. Access and Update:
You can access and update your personal information by logging into your account on our website or contacting us directly.
b. Opt-Out:
You may opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails.
c. Data Deletion:
You can request the deletion of your personal information by contacting us. We will comply with your request, subject to any legal obligations to retain certain information.
6. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on our website and updating the “Last Updated” date. Your continued use of our website and services after any changes constitutes your acceptance of the updated policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: